Q3 team in the Channel Islands
Our team comprises dedicated professionals with in-depth expertise and extensive industry experience. Their commitment to excellence ensures we consistently deliver comprehensive, high-quality services tailored to our clients’ needs.

Ken Nicolle
Managing Director
With extensive offshore finance experience, Ken expertly leads financial control, risk management, and business analytics for the Q3 group in the Channel Islands. He drives daily operations and strategic growth, committed to maintaining a strong, stable, and respected Q3.
Julie Taylor
Business Development Manager
Julie has been delivering soft services since 2004, growing her role as she progressed through the business. She works closely with clients from the outset, ensuring their needs are clearly understood and aligned with what our frontline teams deliver. Julie takes pride in tailoring the right package for each client, every time.

Andre de Vasconcelos
Specialist Operations Manager
Andre has been part of the Guernsey soft services industry since 2004 and a key member of the Q3 team ever since. He leads his team with a strong focus on delivering high-quality service and ensuring customer satisfaction, serving as the primary point of contact for a diverse range of clients.
Andre always puts the client first.
He specialises in delivering tailored solutions and looks forward to supporting existing clients and exploring new opportunities.

Matthew Galvin
Operations Director
Matthew is the local point of contact for all of the Q3 business in Jersey.
Working with our corporate clients and the States of Jersey to deliver our diverse range of services within the island.
With a proven track record of managing large and small teams and a keen focus on customer service, Matthew is always open for new opportunities to develop the Q3 offering in Jersey.

Lourenco De Freitas
Operations Manager
Lourenco manages a wide range of specialist services through our MCS subsidiary in Jersey.
If you need a quote for top-quality end-of-tenancy cleaning, builder’s cleaning, pressure washing, or window cleaning in Jersey, don’t hesitate to get in touch.

Johnny Neto
Soft Services Divisional Manager
Johnny is a trusted and experienced manager in Guernsey’s soft services sector.
He oversees contract cleaning services across the island, working closely with clients to ensure consistently high-quality service delivery.

Daniel Jardim
Contract Manager
Daniel works in our Specialist Services team and is dedicated to ensuring our clients receive top-quality results every time.

Elda Caetano
Contract Manager
With experience in both commercial and domestic cleaning, Elda is a valued member of the Guernsey team. She looks forward to working with a wide range of customers.

Desmond Fernandes
Contract Manager
Desmond supports Matthew in Jersey, helping grow our commercial cleaning business. With a hospitality background, he understands the high client service standards that Q3 values.

Hannah Leith
Assistant Contract Manager
With a background in hospitality management, Hannah is enjoying her new role at Q3 Jersey. She handles staff recruitment and supports Desmond in delivering excellent client service.